We want you to be happy with your purchase. We want you to be thrilled! However, for any reason, if your order doesn’t meet your needs or expectations, we offer an easy exchange or a 25% restocking fee. The buyer is responsible for all shipping costs.

Contact us by email at 1lavintag@gmail.com if you would like to return or exchange your item.  We can meet in person or you can ship to BurrFur 20 Fox Rd Waltham, MA 02451. Once the merchandise is received in our warehouse, we will expedite your refund under the terms above.